- Email address
- To sign you in and send account emails. Kept until you delete your account.
- Consent history
- Your product-update preference, the text shown, its source and time. Historical values are labeled as backfills, not evidence of an original checkbox click. Kept until you delete your account.
- Support messages
- Your message, optional email address and conversation replies. Do not include patient information. Messages linked to your account are deleted when you delete it.
- Balances and purchases
- Balances are deleted with your account. Purchase and refund records are kept for accounting after account deletion. Payment details stay with Stripe.
- Usage seconds
- Seconds of audio processed per day and the number of completed fills. No content.
- Feedback
- Your rating, optional comment, number of fields, language and recording length. Feedback linked to your account is deleted with it; anonymous feedback is not linked to an account.
- Processing logs
- Time, model, token counts and billed seconds, linked to your account, with no dictation text. Kept for accounting.
- Page visit counts
- Daily visits and page paths, without cookies.
- Hashed IP network
- A salted hash of your network, used to limit free allowances. Deleted after 30 days.
- Email logs
- Recipient, subject and delivery status. Local account logs are kept until you delete your account. Provider-managed delivery history is separate; account deletion does not remove it.
